Shipping Policy

Effective Date: January 3, 2025

Thank you for choosing Waverapic! We are committed to ensuring your order is delivered in a timely and secure manner. Please read our Shipping Policy to understand the shipping process, options, and potential costs associated with your order.

1. Shipping Destinations

Waverapic currently ships to the following locations:

  • Domestic Shipping: We offer shipping within the United States, including all 50 states and U.S. territories.
  • International Shipping: We also provide international shipping to select countries. Shipping fees and delivery times for international orders may vary based on the destination.

If you are unsure whether we ship to your location, please contact us at info@waverapic.com before placing your order.

2. Shipping Methods and Delivery Times

We strive to deliver your order as quickly as possible. Depending on your location and the shipping method selected, the delivery time may vary. The following shipping options are available:

  • Standard Shipping (Domestic): Typically delivered within 5-7 business days after the order is processed.
  • Expedited Shipping (Domestic): Typically delivered within 2-3 business days after processing.
  • International Shipping: Delivery times for international orders typically range from 7-21 business days, depending on the destination country and local postal services.

Please note that processing times are separate from delivery times. Once your order is processed, the shipping times mentioned above will apply.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. During checkout, you will be provided with the exact shipping cost before finalizing your purchase.

For domestic orders, shipping costs typically start at $5.99 and may increase depending on the size and weight of the items. International shipping fees vary based on the destination and shipping method.

We occasionally offer free shipping promotions for domestic orders. Please check our website for details or sign up for our newsletter to stay informed about special offers.

4. Order Processing Time

Orders are processed within 1-2 business days of receipt. Once your order is processed, you will receive an email with tracking information. Orders placed after 3:00 PM EST may be processed the following business day.

During peak seasons, such as holidays, processing times may take longer. We will notify you of any delays and provide an updated delivery estimate if necessary.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier’s website. If you have trouble tracking your order, feel free to contact us for assistance.

6. Shipping Restrictions

Some items may be subject to shipping restrictions, especially those that are hazardous or have special handling requirements. In such cases, we will notify you before shipping your order.

Additionally, certain international shipments may be subject to customs delays, import duties, taxes, or restrictions. These fees are the responsibility of the customer and are not included in the shipping cost.

7. Shipping Address and Errors

Please ensure that the shipping address you provide is accurate and complete. If you notice an error in the shipping address after placing your order, contact us immediately at info@waverapic.com. We may be able to modify the address if the order has not yet been processed or shipped.

Waverapic is not responsible for lost or delayed shipments due to incorrect or incomplete address information.

8. Lost or Damaged Packages

While we make every effort to ensure your order arrives safely, sometimes packages may be lost or damaged during transit. If your order is lost or damaged, please contact our customer service team at info@waverapic.com as soon as possible. We will work with you to file a claim with the carrier and resolve the issue.

9. Returns and Exchanges

For information regarding returns and exchanges, please refer to our Return and Refund Policy. Items must be returned in their original condition to qualify for a refund or exchange. Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to a shipping error on our part.

10. Contact Information

If you have any questions or concerns about shipping, please do not hesitate to contact us. We are happy to assist you!

Thank you for shopping at Waverapic! We look forward to serving you and providing a great shopping experience.