Payment Policy
Effective Date: January 3, 2025
Welcome to Waverapic! We value your business and strive to make your shopping experience seamless. Please read our Payment Policy carefully to understand how we handle payments and transactions.
1. Accepted Payment Methods
Waverapic offers several secure payment methods to ensure your purchase process is quick, easy, and secure. These payment options include:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: PayPal is a trusted and secure option for online payments. If you choose this method, you can pay directly from your PayPal account or through a linked bank account or card.
- Bank Transfers: For larger transactions or business purchases, we also accept bank transfers. Please contact us at info@waverapic.com for more information on how to complete a bank transfer.
- Gift Cards and Store Credits: If you have received a Waverapic gift card or have store credits, you can use them as part of your payment during checkout.
All payments are processed through secure, encrypted systems to ensure your information is protected.
2. Payment Authorization
Upon submitting an order, we will authorize the payment method you’ve chosen to confirm that the payment is valid and that you have sufficient funds or credit to complete the purchase. Authorization checks may include verifying your identity or additional security measures. In cases of fraud suspicion or payment verification issues, we may contact you to resolve the situation. Please ensure that your contact information is accurate to avoid delays in processing.
If for any reason your payment method is declined, you will be notified promptly, and you may be asked to provide an alternative payment method. Waverapic reserves the right to cancel orders that fail to meet payment authorization requirements.
3. Payment Processing Time
Payment processing times can vary depending on the payment method used:
- Credit and Debit Cards: Payments made via credit or debit cards are usually processed instantly.
- PayPal: PayPal payments are processed immediately upon approval from PayPal.
- Bank Transfers: Bank transfers may take 1-3 business days to be processed and cleared. Please allow sufficient time for the transaction to complete.
Once payment is processed, your order will be confirmed, and you will receive a confirmation email with your order details and tracking information.
4. Taxes and Fees
Depending on the state and local regulations, sales tax may be applied to your order. Waverapic calculates taxes based on the shipping address you provide at checkout. If applicable, the tax amount will be clearly indicated before finalizing your order.
In some cases, additional fees may apply, such as international shipping charges or customs duties. These fees will be communicated clearly during checkout or in advance of your purchase.
5. Security and Privacy
At Waverapic, we prioritize the security of your personal and payment information. All transactions are processed through secure SSL-encrypted platforms to safeguard your payment details. We do not store sensitive credit card information on our servers. For more information on how we handle your personal data, please refer to our Privacy Policy.
6. Order Modifications and Cancellations
Once an order is placed, we process it immediately to ensure timely delivery. However, if you wish to modify or cancel your order, please contact our customer support team at info@waverapic.com as soon as possible. We will do our best to accommodate your request, but once the order has been shipped, it cannot be modified or canceled.
7. Refunds and Returns
In case you are unsatisfied with your purchase or need to request a refund, please refer to our Return and Refund Policy, which outlines the steps for returning items and the conditions for obtaining a refund. Refunds are processed to the original payment method used for the order. Please allow up to 7-10 business days for refunds to reflect in your account, depending on the payment method.
8. Payment Disputes
If you believe there has been an issue with your payment, please contact our customer support team at info@waverapic.com immediately. We will work with you to resolve the issue, including investigating any discrepancies or fraudulent activity. If you have any concerns about unauthorized charges, we recommend contacting your bank or payment provider directly.
9. Payment for Subscription Services
If you have subscribed to any of our recurring services, such as a subscription plan, you agree to pay the subscription fee according to the terms specified at the time of purchase. Subscription payments will be automatically billed to your chosen payment method at regular intervals (e.g., monthly or annually). You can manage your subscription or cancel at any time by contacting us.
10. Contact Information
For any inquiries regarding payments, billing issues, or payment disputes, please contact us at:
- Hotline: (203) 826-9612
- Email: info@waverapic.com
- Address: 166 Old Brookfield Rd #10-3, Danbury, Connecticut
- Website: waverapic.com
We strive to provide excellent customer service and will work diligently to address any payment-related concerns. Thank you for shopping with Waverapic.